1. Service Standards: J&L Lawn & Landscape will execute all Snow and Ice Control services professionally and in adherence with industry best practices. Delays may occur due to various factors such as weather conditions and client priority levels.

2. Scope of Work: The quoted price includes servicing walks and entrances, excluding unused walkways or city-maintained sidewalks.

3. Pricing and Billing: Snow removal is priced based on accumulation rates stated in the proposal. Accumulations exceeding 8” will be billed at a prorated rate determined by average snow depth and type. Pre-salting and post-plowing ice control services are included, with discretion used to ensure safety.

4. Service Suspension: Extreme weather conditions below zero degrees Fahrenheit may warrant service suspension for employee safety. No liability is held for unperformed services during such conditions.

5. Holiday Surcharge: Services performed on certain holidays will incur a 50% surcharge.

6. Client Responsibilities: Clients are responsible for marking property boundaries and notifying of any obstructions. Negligence may result in preventable damage, for which J&L Lawn & Landscape is not liable.

7. Damage Reporting: Any damage resulting from our services must be reported within 48 hours. Failure to report waives liability.

8. Indemnification: Clients indemnify J&L Lawn & Landscape against any claims arising from negligence or breach of contract.

9. Contract Termination: Either party may terminate the contract with written notice. Outstanding payments remain due upon termination.

10. Sales Tax: Applicable sales tax is charged unless the client is tax-exempt or specified otherwise.