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Terms and Conditions

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Things to know before accepting a contract proposal

Acceptance of all proposals provided by J&L Lawn & Landscape is also the acceptance and agreement of our terms and conditions as listed below. Please review the terms and conditions relating to the proposal you've received.

Contracts

The contractor, J&L Lawn and Landscape, will perform the services listed at scheduled intervals, once the contract has been approved/signed.  If this contract is terminated by either J&L Lawn & Landscape or the customer, the customer understands that the services already performed at the time of the cancellation will be prorated and billed with a 10% cancellation fee. The customer acknowledges that any property or bodily damage that results from our services is covered by the contractor’s insurance policies. Any damage or injury on the customer’s property not resulting from the contractor’s services are the liability of the customer. Invoices will be sent by mail before the beginning of the service month, and payment will be due on the 1st of the month. If after five days past the due date payment is not received, a 2% delinquency charge will be applied to the invoice and will continue to accrue with each month any invoices remain unpaid. If after a period of three months payment is not received, the contract will be terminated by J&L Lawn & Landscape and cancellation fees will apply.  If the customer is not satisfied with any of the services provided, the contractor assumes that the customer will notify the contractor about the situation. J&L Lawn & Landscape will then attempt to rectify the situation until the customer is satisfied. However, the customer understands that inclement seasonal weather and situations beyond the control of the contractor may, at times, produce less than desirable results in the services performed at the time. J&L Lawn & Landscape assumes the responsibility to provide the highest level of quality service, within reason, despite any undesirable situations that may occur. Services will be performed on schedule and as frequent as necessary, leaf removal a maximum of three times, and snow removal a maximum of 8 times.  Any snow removal services performed after 8 service visits will be billed separately. No services other than those in the package chosen are included in your plan.

Our Mission

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To provide our clients with landscape services of exceptional quality that will exceed their expectations, and to be a company of excellence and integrity that our clients can trust with the land care needs of their properties.

Personal Touch​

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We all appreciate working with companies and businesses who understand exactly what we're looking for and need, and who do their best to meet those demands.  When it comes to having a company that listens to your needs and tailors their services to meet those needs, look no further.  At J&L, our highest aim is that you have a pleasant experience both with us and with your environment.  We will only be satisfied when we have gone above and beyond your expectations, from the first call to the finished project.  We want you to have the peace of mind that you have hired the best!

Corporate Purpose​

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From the first call to the finished project, to strive to provide the highest level of customer service to clients of the Greater Dayton area, and to do so profitably, giving ourselves the opportunity to provide for the needs of ourselves and our families.

To accomplish all that we do with excellence, integrity and respect, gratefully giving all the glory to God, who enables us by His mercy and grace, each day, to responsibly manage the talents and resources He has blessed us with.    

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